Symbol Security is a human risk management platform that reduces phishing click rates by 71% through automated security awareness training, realistic phishing simulations, and dark web monitoring. The platform serves MSPs, MSSPs, and enterprises with compliance-ready reporting for SOC 2, HIPAA, and NIST frameworks.
What is Symbol Security?
A cloud-based human risk management platform that transforms employees from security vulnerabilities into active defenders through automated security awareness training, realistic phishing simulations, and continuous dark web monitoring.
71%average reduction in phishing click ratesSource: Measured across customer base, 2024-2025
Turn your biggest security risk into your strongest defense. Cut phishing clicks by 71% with automated training, realistic simulations, and 24/7 dark web monitoring.
Free demo · No commitment · Live in under 5 minutes
Trusted by industry leaders
Why Symbol
Turn your biggest security risk into your strongest defense
Most security awareness programs fail because they're boring, outdated, or impossible to measure. Symbol fixes all three — with training employees actually finish, attacks that train them in real-time, and proof your auditor will love.
Training Employees Actually Complete
Short, interactive modules based on real attacks — not hour-long videos employees sleep through. 87% completion rate vs. 23% industry average.
Compliance Reports in Minutes, Not Days
One-click audit exports with every training record, simulation result, and policy signature timestamped and control-mapped. Compliance teams save 15+ hours per audit cycle.
Built for Your Industry and Roles
Finance gets wire-fraud simulations. Healthcare sees HIPAA breach scenarios. IT staff face technical social engineering. Every employee gets training that matches their actual risks.
Spot Threats Before They Hit
Know about credential leaks and spoofed domains before attackers can use them against you. 24/7 dark web monitoring alerts you the moment employee credentials appear online or someone registers a domain designed to spoof your brand.
Go Live Today, Not Next Quarter
No IT tickets. No implementation calls. Connect your email, upload your roster, and launch your first phishing test in 5 minutes.
Built for Partners, Priced to Scale
No per-seat minimums. No expensive add-ons for multi-tenant. White-label the entire platform under your brand and set your own margins.
Proof, Not Promises
Meridian Financial dropped their click rate from 31% to 5% in 90 days. See your specific risk score within 24 hours of your first simulation.
Trusted for
SOC 2 Compliance
NIST Framework Aligned
HIPAA Ready
Security awareness, phishing testing, threat monitoring, and compliance reporting — all in one place. No juggling five tools. No spreadsheet gymnastics. Just results you can show your auditor.
Three pillars grounded in cybersecurity research and proven by customer results
A Holistic Approach to Human Risk Management
Security awareness isn't just training videos — it's a continuous cycle of education, testing, monitoring, and improvement. We combine three pillars that work together to transform your employees from your biggest vulnerability into your most reliable threat detection system.
Continuous Education
Short, engaging training that adapts to each employee's role and risk profile — not one-size-fits-all content.
Real-World Testing
Phishing simulations that mirror actual attack techniques, training employees to recognize threats in real-time.
Proactive Monitoring
24/7 dark web surveillance that alerts you when credentials leak or domains spoof your brand.
60% of breaches involve the human element. Technology alone isn't enough — you need a human-centered defense strategy backed by continuous reinforcement.
The core insight driving our methodology
Organizations with structured, continuous training see 67% fewer security incidents
KnowBe4 and Proofpoint are fine for enterprises with months to spare and IT teams to manage setup. Symbol is built for teams who need results this week.
Feature
Symbol Security
KnowBe4
Proofpoint
Traditional Training
Setup Time
<< 5 minutes
2-4 weeks
1-2 weeks
N/A
Phishing Risk Reduction
771% average
Variable
Variable
Minimal tracking
Partner Programs
BBuilt-in
Limited
Enterprise only
None
White-Labeling
FFull platform
Partial
No
No
Multi-Tenant
NNative
Add-on
Add-on
No
Compliance Reporting
AAutomated
Manual export
Manual export
Manual tracking
Price Per Seat
VVolume discounts
$2-5/seat
Enterprise pricing
Variable
Setup Time
Symbol< 5 minutes
KnowBe42-4 weeks
Proofpoint1-2 weeks
TraditionalN/A
Phishing Risk Reduction
Symbol71% average
KnowBe4Variable
ProofpointVariable
TraditionalMinimal tracking
Partner Programs
SymbolBuilt-in
KnowBe4Limited
ProofpointEnterprise only
TraditionalNone
White-Labeling
SymbolFull platform
KnowBe4Partial
ProofpointNo
TraditionalNo
Multi-Tenant
SymbolNative
KnowBe4Add-on
ProofpointAdd-on
TraditionalNo
Compliance Reporting
SymbolAutomated
KnowBe4Manual export
ProofpointManual export
TraditionalManual tracking
Price Per Seat
SymbolVolume discounts
KnowBe4$2-5/seat
ProofpointEnterprise pricing
TraditionalVariable
Symbol vs KnowBe4
No per-seat minimums — scale from 10 to 10,000 users
Native multi-tenant for MSPs (not an add-on)
Full white-labeling vs limited branding
Symbol vs Proofpoint
Setup in minutes vs weeks
Partner-first pricing vs enterprise-only
Independent platform (not bundled with email security)
From MSPs to Fortune 500s, teams switch to Symbol when they need security awareness that actually works.
Symbol Security's platform helps us execute with very little overhead and administration. Accurate and timely reporting is critical to our clients; within Symbol-U, we can easily track statistics and see which employees are on track, and which ones are not.
M
Matt WebsterCo-Founder of Harbor Technology Group
With Symbol's Flexible Programming, we can tailor our world-class Security Awareness program to our clients' needs and work collaboratively to provide them with an Enterprise-Level result that best protects their business.
M
Michael GrayCTO of Thrive Networks
We evaluated four platforms before choosing Symbol. The multi-tenant management and white-label capabilities were unmatched for our MSP clients.
R
Rachel SimmonsVP of Managed Services, ClearPath IT
Symbol's offering has done a great job at heightening our cybersecurity awareness!
D
DeanaJoe Andruzzi Foundation
Symbol's unique approach to solving for Cyber Awareness has given us the right mix of automation and customization.
S
Sudeep UnhaleSr. Director of IT, Motus, LLC
Symbol's automated compliance reporting saved our team roughly 15 hours per audit cycle. Our auditor was genuinely impressed with the evidence quality.
D
David OkonkwoDirector of Compliance, Apex Health Systems
We have been thoroughly impressed with Symbol's CyberAwareness Training platform and Symbol's commitment to Service...It's been a great experience and a benefit to our organization
C
Claire HartVP of Human Resources
The phishing simulations alone justified the investment. Within 90 days our click-through rate dropped from 31% to under 5%.
J
Jason TorresCISO, Meridian Financial Group
Rolling out security awareness across 12 client organizations used to take weeks. With Symbol's multi-tenant dashboard we onboard a new client in under an hour.
K
Karen LiuOperations Manager, TrustBridge MSP
Symbol Security's platform helps us execute with very little overhead and administration. Accurate and timely reporting is critical to our clients; within Symbol-U, we can easily track statistics and see which employees are on track, and which ones are not.
M
Matt WebsterCo-Founder of Harbor Technology Group
Symbol's offering has done a great job at heightening our cybersecurity awareness!
D
DeanaJoe Andruzzi Foundation
We have been thoroughly impressed with Symbol's CyberAwareness Training platform and Symbol's commitment to Service...It's been a great experience and a benefit to our organization
C
Claire HartVP of Human Resources
With Symbol's Flexible Programming, we can tailor our world-class Security Awareness program to our clients' needs and work collaboratively to provide them with an Enterprise-Level result that best protects their business.
M
Michael GrayCTO of Thrive Networks
Symbol's unique approach to solving for Cyber Awareness has given us the right mix of automation and customization.
S
Sudeep UnhaleSr. Director of IT, Motus, LLC
The phishing simulations alone justified the investment. Within 90 days our click-through rate dropped from 31% to under 5%.
J
Jason TorresCISO, Meridian Financial Group
We evaluated four platforms before choosing Symbol. The multi-tenant management and white-label capabilities were unmatched for our MSP clients.
R
Rachel SimmonsVP of Managed Services, ClearPath IT
Symbol's automated compliance reporting saved our team roughly 15 hours per audit cycle. Our auditor was genuinely impressed with the evidence quality.
D
David OkonkwoDirector of Compliance, Apex Health Systems
Rolling out security awareness across 12 client organizations used to take weeks. With Symbol's multi-tenant dashboard we onboard a new client in under an hour.
K
Karen LiuOperations Manager, TrustBridge MSP
For Partners
Built for partners who put clients first
You know your clients better than any vendor. We give you the platform to deliver security awareness under your brand, with margins that make sense and tools that scale.
Three ways to partner
IT Resellers
Add recurring revenue without adding headcount. We handle the platform; you handle the relationship. Your clients get enterprise-grade security awareness with your logo on it.
Prove the value of your advisory services with hard numbers. Show clients their phishing risk score, track improvement over time, and generate audit-ready reports that justify your retainer.
White-label everything. Your clients see your brand; you set pricing and control the relationship. Multi-tenant dashboard means you manage dozens of clients from one login.
Quick answers to common questions about deploying, pricing, and getting value from Symbol Security.
What is Symbol Security and how does it reduce phishing risk?
Symbol Security is a cloud-based platform that cuts phishing click rates by 71%. Three tools, one platform:
1. **Short training modules** employees actually finish
2. **Realistic phishing tests** that train in real-time
3. **Dark web monitoring** for credential leaks
Built for MSPs and enterprises with multi-tenant management and full white-labeling.
How quickly can we deploy Symbol Security?
You can launch your first phishing simulation the same day you sign up. No software to install — just connect your email (Google Workspace, Microsoft 365, or any SSO), upload your employee list, and go. Compare that to KnowBe4 or Proofpoint, which typically need 1-4 weeks of IT setup.
What makes Symbol different from KnowBe4 or Proofpoint?
Three things: (1) Built for partners first — native multi-tenant and white-label, not expensive add-ons. (2) Launches in minutes with no per-seat minimums. (3) Our 71% risk reduction is measured across real customers, not a marketing number. Meridian Financial dropped their click rate from 31% to 5% in 90 days.
Do you offer a free trial or pilot program?
Yes. We'll run a live phishing simulation against your organization and show you exactly who's clicking — free, with no setup required. You'll see your actual risk score within 24 hours. Qualified MSPs and enterprises can also get a 30-day pilot with full platform access.
What compliance frameworks does Symbol support?
SOC 2, HIPAA, NIST CSF, PCI-DSS, and CMMC. We auto-map every training record, simulation result, and policy signature to the specific controls your auditor will ask for. Export everything in one click. Most compliance teams save 15+ hours per audit.
How does the 71% phishing reduction statistic work?
We measure the percentage of employees who click simulated phishing emails before training (baseline) versus after 90 days of using Symbol. The 71% is the average improvement across our customer base. Most organizations see 50-80% reduction, depending on starting risk and program engagement.
We'll run a custom phishing simulation against your organization and show you exactly who's clicking — and how to fix it. No setup required. No commitment.